How to Add Pre-chat Form for Lead Generation in CivicAi Chatbot?
CivicAi Chatbot's Pre-chat Form let you collect visitors information for better lead generation. Follow these steps to set them up:
1. Go to Settings > Leads.
2. Toggle on the Enable Pre-chat Form option.
You Can also add custom fields
3. Click Add Custom Field.
4. Enter a label for the field, such as "Birth date" or "Preferred Contact Time."
5. Select a field type, like text, number, checkbox, or date picker.
6. Click Save.
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