How to Add Pre-chat Form for Lead Generation in CivicAi Chatbot?

Add Pre-chat form for lead capture & Custom fields in CivicAi AI Chatbot

CivicAi Chatbot's Pre-chat Form let you collect visitors information for better lead generation. Follow these steps to set them up:

1. Go to Settings > Leads.

2. Toggle on the Enable Pre-chat Form option.

You Can also add custom fields

3. Click Add Custom Field.

4. Enter a label for the field, such as "Birth date" or "Preferred Contact Time."

5. Select a field type, like text, number, checkbox, or date picker.

6. Click Save.

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