Get Started
Get Started
How to Add Pre-chat Form for Lead Generation in CivicAi Chatbot?
Add Pre-chat form for lead capture & Custom fields in CivicAi AI Chatbot
Queue Replies
Learn how to setup Queue Replies in CivicAi Chatbot
Prompt Templates examples
Examples of detailed bot persona prompts and their restrictions for AI chatbots.
Limiting Number of Messages on your AI Agent
Explore how to effectively manage user access by limiting the number of messages
Building an AI Assistant for HR Operations
Handle employee queries, onboarding, and more with AI
Build an Internal AI Knowledgebase for your Team
Use AI to automate team workflows, onboard faster, and give instant access to business knowledge.
Make your AI Chatbot Proactive to Boost Visitor Engagement
Set up proactive chatbot triggers in CivicAi to boost visitor engagement and start conversations at the right moments.
How to Set Up Notifications for Human Escalation
This guide provides step-by-step instructions on how to set up notifications across various platforms when a human escalation request is made.
What Are Tokens, Max Tokens, Context Limits, Knowledge Nodes, and Temperature in AI?
Key AI terms: tokens, max tokens, context, knowledge nodes, and temperature
How to Use CivicAi Template Functions for Personalization and Dynamic Responses
Enhance chatbot responses with personalization and dynamic content using template function.
How to Write a Agent Persona (Base Prompt)
Guide on customising and Setting the tone, behaviour, restrictions of your AI agent.
Building a Complete End-to-End Customer Support Solution
Design, Train, and Deploy Your AI Support Agent
What is the Difference Between Chat Mode & Agent Mode?
A Practical Guide to choose between Chat Mode and Agent Mode in CivicAi
How Can I Change my AI Model?
Steps to switch your AI model and make the right choice
How to Configure General Settings in CivicAi Chatbot
Set language, enable email notifications, manage replies, and customize chatbot settings
How to Monitor Service Outages and Status Updates?
Check our status page for real-time updates on service availability and outages
How to Invite Team Members to Your AI Agent with CivicAI
Learn how to seamlessly add team members to your AI agent using CivicAI's intuitive platform.
How to Customize CivicAI Chat Widget
A comprehensive guide to personalizing your CivicAI chat widget for enhanced user engagement and brand alignment.
How to Manage Conversations in CivicAi Chatbot?
Guide to handle live chat, assign tasks, and resolve queries effectively with CivicAi’s Conversations tab.
How to Use Automated Responses in CivicAi
Guide to creating & using automated responses in CivicAi Chatbot
Setting Up and Using Triggers in CivicAI
A comprehensive guide to effectively manage triggers in CivicAI Chatbot.
How to Use CivicAI Template Functions for Personalization and Dynamic Responses
Enhance chatbot responses with personalization and dynamic content using template function.
What Are Tokens, Max Tokens, Context Limits, Knowledge Nodes, and Temperature in AI?
Key AI terms: tokens, max tokens, context, knowledge nodes, and temperature
How to Implement CSAT Surveys Using Feedback Listeners in Studio
A guide to add a CSAT Survey Using Feedback Node in Studio
Choosing the Right AI Model for Your AI Agent
A comprehensive guide to selecting the best AI model for your business needs.
Understanding & Implementing Session Resolved Event and Auto-Close Sessions
how the "Session Resolved" event works in studio and how to configure auto-close timeouts for inactive sessions.
How to Clone Your AI Agent with CivicAI
Learn how to duplicate your AI agent using CivicAI for efficient testing and management.
Anywhere, Anytime Access to CivicAI Support Inbox
Stay connected with your customers through the CivicAI Mobile App, ensuring seamless support and interaction.
Understanding the Difference Between Chat Mode & Agent Mode in CivicAI
A comprehensive guide to choosing between Chat Mode and Agent Mode in CivicAI, formerly known as CivicAI.
How to Enable Image Understanding for Your AI
Learn how to activate Image Understanding in CivicAI to enhance your business operations.
How to Temporarily Disable AI Responses with CivicAI
Learn how to manage your AI chatbot responses effectively using CivicAI.
How to Create an AI Agent with CivicAI
Learn how to create a custom AI agent using CivicAI's no-code platform in just 2 minutes.