Technical Issues
Technical Issues
How to Contact the CivicAi Team
Reach out to the CivicAi team through our website chatbot for quick assistance
Why Did My Chatbot Suddenly Stop Working, How to fix it?
Explore common reasons why your chatbot may not be functioning properly, focusing on billing credits and security settings.
How to Improve the Response Quality of Your AI Chatbot
Explore Steps to Improve Your AI Chatbot’s Responses Quality
AI refuse to answer
Incorrect Answers
When your AI provides incorrect answers or goes off-topic, it's usually due to one of two issues. Here’s how you can troubleshoot and fix these problems.
Incomplete AI Responses